Conferences & Talks Multilevel Mediation Analysis Quantifies Workload and Emotion Pathways to Supervision Performance
Proceedings of the Human Factors and Ergonomics Society Annual Meeting, 2026
A new MINDxAI Lab paper, “Mediation Analysis of Workload and Emotion on the Performance of Supervision Tasks,” was published online in the Proceedings of the Human Factors and Ergonomics Society Annual Meeting on September 19, 2026. The study was authored by Moajjem Hossain Chowdhury, Shuoyang Wang, and Yunmei Liu.
Connecting Task Demands, Operator States, and Performance
Prior research has established individual links among task demands, operator states, and performance, but has rarely tested the full pathway connecting them. This study examines whether workload and emotion statistically mediate the relationship between task conditions and performance.
Using the open-source MOCAS dataset, the researchers analyzed 21 participants monitoring robot swarms across nine conditions that varied robot speed and camera count. A multilevel, multivariate mediation framework jointly modeled workload, arousal, and valence to estimate indirect associations with success rate, alongside the direct effects of task conditions that remained after accounting for these states.
What the Findings Mean for Adaptive Automation
Several task conditions showed significant total indirect effects, with valence—the pleasantness or unpleasantness of an emotional state—showing the most consistent mediator-specific role. Significant direct effects also remained, indicating that workload and emotion explained part, but not all, of the relationship between task conditions and performance.
These findings provide a quantitative foundation for state-aware adaptive automation. They suggest that assistance responsive to operator states should be complemented by interface support that also addresses task demands, such as prioritizing anomalies or filtering camera streams.
Congratulations to Moajjem Hossain Chowdhury for leading this work, and thanks to Shuoyang Wang for the collaboration!